The following terms incorporate our Privacy Policy. Updated terms may be published here.
FinOrbit Finance Private Limited (“FinOrbit”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information that you provide to us through our website, digital platforms, loan application journeys, communication channels, and related services.
This Privacy Policy explains how we collect, use, process, store, protect, share, and retain your personal information when you access or use our services.
By accessing or using our website or submitting information through our loan application or enquiry forms, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required by applicable law, we will obtain appropriate consent before processing or sharing your personal data.
You are advised to read this Privacy Policy carefully before providing any personal information to us.
This Privacy Policy does not guarantee that any loan application will be approved or that any financial product will be made available to you. Loan approval, sanction, pricing, and disbursement are subject to applicable eligibility criteria, documentation, credit assessment, and the terms of the relevant lender.
FinOrbit Finance Private Limited is a company incorporated in India and may operate digital platforms and services relating to financial products, loan assistance, customer acquisition, lead generation, and related financial services.
Our services may involve facilitating or assisting customers in connecting with banks, NBFCs, financial institutions, lending partners, service providers, and other authorised entities, as applicable to the particular product or service.
The exact role of FinOrbit in a particular transaction may vary depending on the product, arrangement, and applicable regulatory requirements.
Depending on the services you use, we may collect the following categories of information:
Full name
Date of birth
Gender, where required
Mobile number
Email address
Residential and communication address
City, state and PIN code
Employment or business details
Where required for a loan or financial-service application, we may collect:
Where required and legally permitted, we may collect or receive information required for customer verification, including:
We will collect only such information as is reasonably necessary for the relevant purpose and subject to applicable law.
When you access our website or digital platform, we may automatically collect certain technical information such as:
We may use your information for purposes including:
Sending promotional or marketing communications where permitted and, where required, based on your consent.
We will not use personal data for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
We may share or disclose your information only where reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by applicable law.
Depending on the service requested, information may be shared with:
Where personal information is shared with a third party for a loan or financial-service purpose, such sharing will be subject to applicable law and the relevant consent requirements.
We may also disclose information where required by law, regulation, court order, government authority, law-enforcement authority, or regulatory authority.
We do not intend to sell your personal information as a commercial commodity.
Where consent is required, we may obtain your consent through website forms, checkboxes, OTP verification, electronic records, digital journeys or other appropriate mechanisms.
You may have the right to withdraw consent for processing that is based on consent, subject to applicable law and any legitimate or legal basis for continued processing.
Withdrawal of consent may affect our ability to provide certain services or process a loan application where the information is necessary for that service.
Our website may use cookies and similar technologies to:
You may be able to control or disable certain cookies through your browser settings. However, disabling essential cookies may affect certain website functionalities.
We take reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
Security measures may include:
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.
Personal information may be stored and processed on systems operated by us or by authorised service providers.
Where specific regulatory requirements apply to a particular financial-service activity, data will be handled in accordance with the applicable regulatory requirements.
For digital lending activities subject to RBI requirements, applicable data-storage and processing requirements will be followed.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or for such period as may be required under applicable law, regulatory requirements, contractual obligations, dispute resolution, fraud prevention, audit, accounting or other legitimate purposes.
When personal information is no longer required and there is no legal or regulatory requirement to retain it, we may securely delete, anonymise or otherwise dispose of it.
Certain information may continue to be retained where required by law or for legitimate legal, regulatory, audit or security purposes.
Subject to applicable law and regulatory requirements, you may request deletion of personal information that is no longer required for the purpose for which it was collected.
Deletion may not be possible where retention is required by law, regulation, contractual obligation, fraud-prevention requirements, dispute resolution, audit requirements, or other legitimate purposes.
Requests relating to deletion, correction or other privacy matters may be submitted to the Grievance Officer using the contact details provided below.
Subject to applicable law, you may have rights relating to your personal information, including:
To exercise your rights, please contact our Grievance Officer using the details provided in this Privacy Policy.
Our website or digital platforms may contain links to third-party websites, applications, lenders, financial institutions or service providers.
We are not responsible for the privacy practices, security practices or content of third-party websites or services.
You should review the applicable privacy policies of such third parties before providing information to them.
Our services are intended for individuals who are legally eligible to use the relevant financial services.
We do not knowingly seek to collect personal information from individuals where such collection is prohibited by applicable law.
If we become aware that personal information has been collected in circumstances contrary to applicable law, we will take reasonable steps to address the situation.
We may process and share information where reasonably necessary to:
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal and regulatory requirements.
Any updated version will be published on our website with the revised effective date.
You are encouraged to review this Privacy Policy periodically.
For questions, complaints, requests relating to personal data, privacy or this Privacy Policy, you may contact our Grievance Officer:
We will endeavour to address privacy-related grievances within the period prescribed under applicable law.
For general queries regarding our services, you may contact us through the contact details published on our official website.
For privacy, personal-data, correction, deletion or grievance-related requests, please contact the Grievance Officer mentioned in Section 17.
FinOrbit Finance Private Limited
1009, Sakar 5, Nr-Natraj Cinema, Ashram Road, Ahmedabad, Gujarat, India – 380009
We are pleased to partner with EasyCred for technology and digital platform services.